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dc.contributor.authorAndersen, Synnøve Thomassen
dc.contributor.authorJansen, Arild J.
dc.date.accessioned2023-09-15T09:09:11Z
dc.date.available2023-09-15T09:09:11Z
dc.date.issued2012-12-06
dc.description.abstractThe paper addresses an ICT-based, user-driven innovation process in the health sector in rural areas in Norway. The empirical base is the introduction of a new model for psychiatric health provision. This model is supported by a technical solution based on mobile phones that is aimed to help the communication between professional health personnel and patients. This innovation was made possible through the use of standard mobile technology rather than more sophisticated systems. The users were heavily involved in the development work. Our analysis shows that by thinking simple and small-scale solutions, including to take the user’s needs and premises as a point of departure rather than focusing on advanced technology, the implementation process was made possible. We show that by combining theory on information infrastructures, user-oriented system development, and innovation in a three-layered analytical framework, we can explain the interrelationship between technical, organizational, and health professional factors that made this innovation a success.en_US
dc.identifier.citationAndersen STA, Jansen AJ. Installed base as a facilitator for user-driven innovation: How can user innovation challenge existing institutional barriers?. International Journal of Telemedicine and Applications. 2012;2012en_US
dc.identifier.cristinIDFRIDAID 994372
dc.identifier.doi10.1155/2012/673731
dc.identifier.issn1687-6415
dc.identifier.issn1687-6423
dc.identifier.urihttps://hdl.handle.net/10037/31015
dc.language.isoengen_US
dc.publisherHindawien_US
dc.relation.journalInternational Journal of Telemedicine and Applications
dc.rights.accessRightsopenAccessen_US
dc.rights.holderCopyright 2012 The Author(s)en_US
dc.rights.urihttps://creativecommons.org/licenses/by/4.0en_US
dc.rightsAttribution 4.0 International (CC BY 4.0)en_US
dc.titleInstalled base as a facilitator for user-driven innovation: How can user innovation challenge existing institutional barriers?en_US
dc.type.versionpublishedVersionen_US
dc.typeJournal articleen_US
dc.typeTidsskriftartikkelen_US
dc.typePeer revieweden_US


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Attribution 4.0 International (CC BY 4.0)
Except where otherwise noted, this item's license is described as Attribution 4.0 International (CC BY 4.0)