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dc.contributor.authorCloarec, David
dc.contributor.authorRibeiro, Manuel Alector
dc.contributor.authorFont aulet, Xavier
dc.date.accessioned2024-10-10T09:57:26Z
dc.date.available2024-10-10T09:57:26Z
dc.date.issued2023-11-08
dc.description.abstractThis paper examines how servant leadership influences an organisation’s readiness for strategic value co-creation through service climate, innovation climate, locus of control and self-efficacy. A model that draws on servant leadership and social cognitive theories is tested by surveying 222 hospitality and tourism business managers operating in France and the UK, and the data is analysed with structural equation modelling and ordinary least squares. The study contributes to personality research showing that servant leadership practices influence a manager’s internal locus of control and self-efficacy. We demonstrate that service climate and innovation climate mediate between servant leadership and readiness for strategic value co-creation, and moderate between a manager’s beliefs and the firm’s readiness for strategic value co-creation. The findings show that servant leadership has a stronger effect on innovation climate than on service climate, and that innovation climate has more influence on readiness for strategic value co-creation than on service climate.en_US
dc.identifier.citationCloarec, Ribeiro, Font aulet. Determinants of readiness for strategic value co-creation in hospitality and tourism organisations. International Journal of Hospitality Management. 2024;116en_US
dc.identifier.cristinIDFRIDAID 2234845
dc.identifier.doi10.1016/j.ijhm.2023.103627
dc.identifier.issn0278-4319
dc.identifier.issn1873-4693
dc.identifier.urihttps://hdl.handle.net/10037/35180
dc.language.isoengen_US
dc.publisherElsevieren_US
dc.relation.journalInternational Journal of Hospitality Management
dc.rights.accessRightsopenAccessen_US
dc.rights.holderCopyright 2024 The Author(s)en_US
dc.rights.urihttps://creativecommons.org/licenses/by/4.0en_US
dc.rightsAttribution 4.0 International (CC BY 4.0)en_US
dc.titleDeterminants of readiness for strategic value co-creation in hospitality and tourism organisationsen_US
dc.type.versionpublishedVersionen_US
dc.typeJournal articleen_US
dc.typeTidsskriftartikkelen_US
dc.typePeer revieweden_US


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Attribution 4.0 International (CC BY 4.0)
Med mindre det står noe annet, er denne innførselens lisens beskrevet som Attribution 4.0 International (CC BY 4.0)