Rush orders are characterised by time constraints and organisational priority. They are handled by the supplier with the aim of meeting customer requirements in as limited a timeframe as possible. Rather than focusing on rush orders as a deterministic planning problem, this paper takes an inter-organisational perspective that highlights the complex networked interactions between the supplier and the ...

Verdifulle opplevelser står sentralt i turismenæringen og har betydning både for bedrift og kunde. Denne artikkelen tar for seg hvordan verdi kan forstås fra både kunde- og bedriftsperspektiv. Studien sammenholder finansiell verdi og kundeverdi gjennom kvalitativ analyse av regnskaper og kundeomtaler for to reiselivsbedrifter med fokus på opplevelser. Analysen av kunders opplevde verdi, synliggjør ...

During the past decades, tourism experience research has become a topical theme among Nordic researchers and in international tourism literature. This review provides an overview of the main themes of Nordic experience research, addresses the antecedents of tourism experiences, namely tourists’ emotional and interest regimes, and tourism experience outcomes, namely the value of tourism. Furthermore, ...

The number of economics-related articles in the Scandinavian Journal of Hospitality and Tourism (SJHT) has recently increased considerably. Despite this increase, the research efforts of Nordic economists on tourism issues have lagged behind in an international comparison. The recent increase in the number of economics-related publications in SJHT is due to better access to microdata (individual and ...

This paper discusses manoeuvring space and demonstrates how autonomy, power and discretion need to be understood as constructed and integrated behaviours where managers manoeuvre between dilemmas in their own management practices. Twenty-seven Norwegian police managers were shadowed and interviewed. We found that constructions of manoeuvring space presupposed that managers balanced dilemmas. We ...

In light of the recent conflicts in Carthage over land use, cultural heritage preservation, and sustainable tourism, this work utilized a value-belief-norm (VBN) theoretical framework to consider psychological antecedents of residents’ behavioral intentions to support cultural heritage tourism. As such, personal values, cultural worldview, awareness of consequences, ascription of responsibility, and ...

This study presents the interacting phenomena of perceptions of tourist destination online content (TDOC) and tourists’ behavioral intentions with a mediating role of tourists’ satisfaction, which is as yet under-explored in hospitality and tourism research. A model based on three main constructs, namely TDOC (with sub-constructs of online information quality and user-friendly accessibility), ...

The complex and networked nature of sustainable procurement is evoked through confronting two conceptual models, the triple bottom line-inspired parallel-type “interlocking circles model” with the more systems-oriented series-type “concentric circles model”. This endeavor is integrated with a developed application of contingency theory rooted in network thinking. Two subcase narratives from Ghana, ...

The aim of this article is to assess the contribution provided by the instrumental theory of translation when conceptualizing micro processes of change. A core assumption of this framework is that the translation of management ideas is characterized by regularities, or translation rules, and that performance of translation rules depends on translation competence. The assessment is based on an ...

<i>Objective</i>: the idea of this special issue is to explore in more detail how resilient, sustainable, and responsible business models could be developed.<p> <p><i>Methods</i>: the papers selected for this special issue offer different approaches to study (a) the state of the art of this field and (b) methods and drivers for achieving the above goals. The research design used is ...