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dc.contributor.authorMartinussen, Monica
dc.contributor.authorKaiser, Sabine
dc.contributor.authorAdolfsen, Frode
dc.contributor.authorPatras, Joshua
dc.contributor.authorRichardsen, Astrid Marie
dc.date.accessioned2018-06-13T12:16:37Z
dc.date.available2018-06-13T12:16:37Z
dc.date.issued2017-05-08
dc.description.abstractThis study is an evaluation of a reorganization of different services for children and their families in a Norwegian municipality. The main aim of the reorganization was to improve interprofessional collaboration through integrating different social services for children and their parents. The evaluation was guided by the Job Demands-Resources Model with a focus on social- and health care workers' experiences of their work; including job demands and resources, service quality, and well-being at work. The survey of the employees was conducted at three measurement points: before (T<sub>1</sub>) and after (T<sub>2</sub>, T<sub>3</sub>) the reorganization took place, and included between <i>N</i> = 87 and <i>N</i> = 122 employees. A secondary aim was to examine the impact of different job resources and job demands on well-being (burnout, engagement, job satisfaction), and service quality. A one-way ANOVA indicated a positive development on many scales, such as collaboration, work conflict, leadership, and perceived service quality, especially from T<sub>1</sub> to T<sub>2</sub>. No changes were detected in burnout, engagement or job satisfaction over time. Moderated regression analyses (at T<sub>3</sub>) indicated that job demands were particularly associated with burnout, and job resources with engagement and job satisfaction. Perceived service quality was predicted by both job demands and resources, in addition to the interaction between workload and collaboration. The reorganization seems to have contributed to a positive development in how collaboration, work conflict, leadership, and service quality were evaluated, but that other changes are needed to increase worker well-being. The value of the study rests on the findings that support co-location and merging services for children and their families, and that collaboration is an important resource for healthcare professionals.en_US
dc.description.sponsorshipUiT The Arctic University of Norway; The Norwegian Directorate of Healthen_US
dc.descriptionThis is an Accepted Manuscript of an article published by Taylor & Francis in the <i>Journal of Interprofessional Care</i> on 8 May 2017, available online: <a href=http://www.tandfonline.com/10.1080/13561820.2017.1316249> http://www.tandfonline.com/10.1080/13561820.2017.1316249 </a>en_US
dc.identifier.citationMartinussen, M., Kaiser, S., Adolfsen, F., Patras, J. & Richardsen, A. M. (2017). Reorganisation of healthcare services for children and families: Improving collaboration, service quality, and worker well-being. Journal of Interprofessional Care, 31(4), 487-496. https://doi.org/10.1080/13561820.2017.1316249en_US
dc.identifier.cristinIDFRIDAID 1470512
dc.identifier.doi10.1080/13561820.2017.1316249
dc.identifier.issn1356-1820
dc.identifier.issn1469-9567
dc.identifier.urihttps://hdl.handle.net/10037/12864
dc.language.isoengen_US
dc.publisherTaylor & Francisen_US
dc.relation.ispartofKaiser, S. (2019). Collaboration and service quality among health care professionals working with children and their families in Norwegian municipalities. (Doctoral thesis). Available at <a href=https://hdl.handle.net/10037/15225>https://hdl.handle.net/10037/15225</a>.
dc.relation.journalJournal of Interprofessional Care
dc.rights.accessRightsopenAccessen_US
dc.subjectVDP::Samfunnsvitenskap: 200en_US
dc.subjectVDP::Social science: 200en_US
dc.titleReorganisation of healthcare services for children and families: Improving collaboration, service quality, and worker well-beingen_US
dc.typeJournal articleen_US
dc.typeTidsskriftartikkelen_US
dc.typePeer revieweden_US


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