Here, there, and everywhere: Applying vignettes to investigate appraisals of job demands

Abstract

The job characteristics literature has revealed that job demands can be differentiated into hindrance and challenge demands. However, there has been little consensus on this categorization. Additionally, studies have revealed that job demands can be perceived as hindering and challenging at the same time. The present study aims to bring nuance to this topic by investigating two job demands (i.e., time pressure and emotionally demanding situations) and to what degree they are appraised as challenging and hindering for two occupational groups (i.e., nurses and real estate agents). This study also investigates the impact of emotional dispositions on demand appraisals. A convenience sample (N = 851 Norwegian students) read vignettes and reported their appraisals for six different job situations. A factor analysis revealed that our measures of demand appraisals differed from those reported in previous studies. We therefore labeled the two kinds of appraisals as hindrance-like and challenge-like since they overlap without being identical to the previously reported labels of hindrance and challenge, respectively. Furthermore, we found that job demands were appraised as hindrance-like and challenge-like at the same time but to different degrees. Job demands for core tasks were typically appraised as more challenge-like than hindrance-like. Job demands for non-core tasks were typically appraised as more hindrance-like than challenge-like. Positive trait emotions predicted challenge-like appraisals. By documenting how imagined job demands appear as hindrances and challenges, our study supports previous studies showing that challenge-like demands may play a role in the motivational process in the job demands–resources model. Limitations to vignette studies are discussed.