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dc.contributor.authorZhu, Hong
dc.contributor.authorAndersen, Synnøve Thomassen
dc.date.accessioned2022-09-22T12:00:18Z
dc.date.available2022-09-22T12:00:18Z
dc.date.issued2020
dc.description.abstractThe widespread adoption of ICT today has a significant impact on the social work profession. In the Norwegian Labour and Welfare Administration (NAV), a new specialization, ICT-mediated or digital social work, is taking shape. It requires new knowledge, including guidelines for theories, methods and ethics to support skilful ICT use for professional goals. This article combines Rogers’ diffusion of innovations theory with perspectives from social work and technology to advance the understanding of ICT-mediated practice amongst frontline social workers in NAV. Through a qualitative research approach, this study reveals the distinct characteristics of current digital social work in NAV and discusses activities that help further realize ICT’s potential for social work innovation.en_US
dc.identifier.citationZhu Z, Andersen STA. ICT-mediated social work practice and innovation: professionals’ experiences in the Norwegian Labour And Welfare Administration. Nordic Social Work Research. 2020:1-15en_US
dc.identifier.cristinIDFRIDAID 1801738
dc.identifier.doihttps://doi.org/10.1080/2156857X.2020.1740774
dc.identifier.issn2156-857X
dc.identifier.issn2156-8588
dc.identifier.urihttps://hdl.handle.net/10037/26894
dc.language.isoengen_US
dc.publisherTaylor & Francisen_US
dc.relation.journalNordic Social Work Research
dc.rights.accessRightsopenAccessen_US
dc.rights.holderCopyright 2020 UiT The Arctic University of Norwayen_US
dc.titleICT-mediated social work practice and innovation: professionals’ experiences in the Norwegian Labour And Welfare Administrationen_US
dc.type.versionpublishedVersionen_US
dc.typeJournal articleen_US
dc.typeTidsskriftartikkelen_US
dc.typePeer revieweden_US


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