'I cannot give up now!': the story of a Norwegian public sector entrepreneurs endeavours to revolutionize communication between two healthcare organizations

Abstract

2013 was a year of big changes for Anna.1 Throughout much of her career, Anna had worked as an ordinary public health nurse at the maternity and childcare centre in Bodø—a beautifully located and quickly developing city north of the Arctic Circle in Norway. In addition to being an experienced public health nurse, Anna was also proficient at using computer software—she, among others, completed a course in information technology (IT) in the early 2000s. Anna liked working as a public health nurse with pupils in schools in Bodø. However, deep inside, she longed for something new. Seeking new opportunities, she decided to use her IT skills to more actively contribute to the process of digital transformation of public health nursing. To this end, Anna needed to secure external funding. In 2013, she applied for funds from the county governor and received an amount that covered 50% of her public health nurse position for the following 3 years. From that point on, Anna evenly split her time working as an information and communication technology (ICT) adviser at the maternity and childcare centre in Bodø.