Blar i forfatter Fakultet for humaniora, samfunnsvitenskap og lærerutdanning "Zhang, Yan"
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Defining "face" in order to improve Chinese tourists' service satisfaction with respect to visiting Norway
Zhang, Yan (Master thesis; Mastergradsoppgave, 2016-10-31)Chinese face is an important cultural concept deeply rooted in Chinese society. Face plays a significant role in Chinese peoples’ social interactions. As the Chinese economy grows, there is much opportunity arising from a related growing Chinese outbound tourism market. Subsequently, there is also opportunity for Norwegian tourism personals to explore the Chinese outbound tourism market. By ...