Evaluation of the Ghana Health Service Adolescent Health-Mobile application (GHS-ADH-MAPP)

Abstract

ABSTRACT The use of mobile phones and other mobile devices has tremendously transformed many aspects of healthcare. It has become a daily tool in healthcare settings. This has led to an increased growth of medical and health related apps. Broad array of apps now exists to assist the healthcare professional with answering clinical practice and other questions at the point of care. These apps have lots of benefits for healthcare professionals including access to point-of-care tools which supports better clinical decision-making and improved patient outcomes. Despite the benefits they offer, there are barriers to the use of these devices in the healthcare setting. This study evaluates the GHS-ADH-Mapp by assessing the perceived usefulness of the app, and it features as well as identify challenges that impede usability and suggestions to improve it. In-depth interview was conducted to gather data for the evaluation. Results shows that the GHS-ADH-Mapp is an effective tool to enhance communication and interaction between healthcare professionals and the adolescent patient. It is convenient. Also, it served as a reference tool. Challenges to the use of the GHS-ADH-Mapp is poor internet connectivity, the distraction of normal service delivery, and the inability of users to afford or use a smartphone. Findings were discussed and recommendation suggested for the improvement of the app.