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dc.contributor.authorTusher, Hasan Mahbub
dc.contributor.authorNazir, Salman
dc.contributor.authorMallam, Steven
dc.contributor.authorRusli, Risza
dc.contributor.authorBotnmark, Anne Kari
dc.date.accessioned2022-03-29T09:10:59Z
dc.date.available2022-03-29T09:10:59Z
dc.date.issued2022-02-03
dc.description.abstractSafety-critical industries have long been subjected to extensive research and development to enhance operator performance to improve their efficiency. From a human factors perspective, much of the work in process industries is related to either enhancing technical training of operators or related to improving the physical ergonomics of hazardous workplaces. The importance of Nontechnical Skills (NTS) in the process industries have traditionally been less emphasized, while other domains (e.g., aviation, healthcare) have led the development of investigating and improving NTS for the sharp-end operators. This study aims to investigate the association of NTS deficiencies to the major accidents from the past 5 years in the process industries within the European Union by analyzing the accident reports from The Major Accident Reporting System (MARS) database. The accident analysis results reveal potential NTS deficiencies in 27% (17 out of 64) of the cases involving the lack of situational awareness, decision making, problem-solving, communication, leadership, and time management issues. Based on the results of the analysis, a few implications, as well as future research directions, are proposed, which could facilitate the stakeholders in addressing NTS deficiencies of European process industry operators.en_US
dc.identifier.citationTusher HM, Nazir S, Mallam S, Rusli R, Botnmark AK. Learning from accidents: Nontechnical skills deficiency in the European process industry. Process safety progress. 2022en_US
dc.identifier.cristinIDFRIDAID 2000689
dc.identifier.doihttps://doi.org/10.1002/prs.12344
dc.identifier.issn1066-8527
dc.identifier.issn1547-5913
dc.identifier.urihttps://hdl.handle.net/10037/24617
dc.language.isoengen_US
dc.publisherWileyen_US
dc.relation.journalProcess safety progress
dc.relation.projectIDinfo:eu-repo/grantAgreement/EC/H2020/823904/EU/ENHANCing Human Performance in Complex Socio-Technical SystEms/ENHANCE/en_US
dc.rights.accessRightsopenAccessen_US
dc.rights.holderCopyright 2022 The Author(s)en_US
dc.titleLearning from accidents: Nontechnical skills deficiency in the European process industryen_US
dc.type.versionpublishedVersionen_US
dc.typeJournal articleen_US
dc.typeTidsskriftartikkelen_US
dc.typePeer revieweden_US


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