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dc.contributor.advisorHugaas Ofstad, Eirik
dc.contributor.authorØsten, Kjersti
dc.date.accessioned2022-06-16T05:34:40Z
dc.date.available2022-06-16T05:34:40Z
dc.date.issued2020-06-16en
dc.description.abstractDischarge instructions are an important part of patient care and the understanding of these instructions may be critical to avoid readmissions and complications. Previous studies have shown great variations in patient recall and understanding of medical instructions. The purpose of this study is to assess the recall of discharge information when information is provided both verbally and written, with especially focus on information conveyed in the discharge encounter, the patient’s recall of instructions and the patient’s and the physician’s perception of main message. This cross-sectional, interview-based study includes data of 13 patients discharged from an observation ward. The discharge encounters were videotaped and immediately after the encounter, the patients and physicians were separately asked a selection of questions. Two weeks after discharge the patients took part in a semi-structured interview via telephone. All the patients received written information, but only half of the physicians reviewed the paper with the patient during the discharge encounter. The information most patients had deficient recall of was about medication. However, patients reported that they were satisfied with the information and the communication. Patients and physicians emphasized different instructions as the main message in half of the encounters. Greater provider awareness of the patient’s participation in the encounter and including the patient’s perspective may lead to more effective communication. Increased focus on simple communication strategies may be useful.en_US
dc.identifier.urihttps://hdl.handle.net/10037/25485
dc.language.isoengen_US
dc.publisherUiT Norges arktiske universitetno
dc.publisherUiT The Arctic University of Norwayen
dc.rights.holderCopyright 2020 The Author(s)
dc.rights.urihttps://creativecommons.org/licenses/by-nc-sa/4.0en_US
dc.rightsAttribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)en_US
dc.subject.courseIDMED-3950
dc.subjectVDP::Medisinske Fag: 700::Helsefag: 800::Helsetjeneste- og helseadministrasjonsforskning: 806en_US
dc.subjectVDP::Medical disciplines: 700::Health sciences: 800::Health service and health administration research: 806en_US
dc.titleRecall and understanding of discharge information in observation ward patients.en_US
dc.typeMaster thesisen
dc.typeMastergradsoppgaveno


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Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)