Kompetansebegrepets uklarhet i møte med barnevernets komplekse handlingsrom
Method: This study is a text analysis of relevant governmental documents published from 2014. The purpose of this method is to create structured data out of the documents.
Theory: The study applies the perspectives of hermeneutics and phenomenology, combined with the organizational theories by Skau (2017) and Røvik (2007).
Result: We have three findings concerning the term ‘competence’. The first is that the term is barely defined. The second is that the term is used without a proper structure. The third is that there are few governmental documents that are aimed specifically at child health care workers.
Conclusion: This study shows that the term ‘competence’, which is used frequently in various contexts, lacks proper definition. This may lead to confusion and misunderstanding with respect to governmental directions and intents versus professional job execution amongst employees at social care services in Norway.