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Cultural sensitivity: Engaging difference in tourism

Permanent link
https://hdl.handle.net/10037/24277
DOI
https://doi.org/10.1016/j.annals.2021.103223
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Published version (PDF)
Date
2021-05-20
Type
Journal article
Tidsskriftartikkel
Peer reviewed

Author
Viken, Arvid; Höckert, Emily; Grimwood, Bryan S.R.
Abstract
Cultural sensitivity is highly relevant but inadequately conceptualized in tourism contexts. This article explores and advances understanding of cultural sensitivity in relation to Arctic tourism where local and Indigenous livelihoods and environments are tethered to dynamics of recent tourism growth and decline, climate change, and colonial power relations. Framing cultural sensitivity as a subjective orientation towards otherness, the article illuminates differences between ethnocentric and ethnorelative orientations and discusses the importance of relational tourism processes. By advancing the conceptualization of cultural sensitivity, the article offers a framework for developing tourism services and products, and approaching tourism encounters, in ways that can enhance recognition, respect and reciprocity towards otherness in Arctic tourism and beyond.
Publisher
Elsevier
Citation
Viken, Höckert, Grimwood. Cultural sensitivity: Engaging difference in tourism. Annals of Tourism Research. 2021;89:1-11
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