English
norskService innovation: suggesting a typology of service innovation
| dc.contributor.author | Skaalsvik, Hugo | |
| dc.contributor.author | Johannessen, Jon Arild | |
| dc.date.accessioned | 2022-10-20T08:21:19Z | |
| dc.date.available | 2022-10-20T08:21:19Z | |
| dc.date.issued | 2014-09-18 | |
| dc.description.abstract | This paper outlines and discusses a typology of service innovation which encompasses four types of service innovation. The typology emerges from a combination of two service concepts, those of service orientation and competitive environments. The innovation types are conceptualized as neglected, imitative, defensive and offensive service innovations. The types are discussed, and the paper shows that the offensive service innovation type is required in order to be successful in the development of service innovation in service enterprises. | en_US |
| dc.description | Source at: <a href=https://www.businessperspectives.org/index.php/journals/problems-and-perspectives-in-management/issue-42/service-innovation-suggesting-a-typology-of-service-innovation>https://www.businessperspectives.org/index.php/journals/problems-and-perspectives-in-management/issue-42/service-innovation-suggesting-a-typology-of-service-innovation</a> | en_US |
| dc.identifier.citation | Skaalsvik H, Johannessen J. Service innovation: suggesting a typology of service innovation. Problems and Perspectives in Management. 2014;12(3):38-45 | en_US |
| dc.identifier.cristinID | FRIDAID 1178277 | |
| dc.identifier.issn | 1727-7051 | |
| dc.identifier.issn | 1810-5467 | |
| dc.identifier.uri | https://hdl.handle.net/10037/27093 | |
| dc.language.iso | eng | en_US |
| dc.publisher | Business Perspectives | en_US |
| dc.relation.journal | Problems and Perspectives in Management | |
| dc.rights.accessRights | openAccess | en_US |
| dc.rights.holder | Copyright 2014 The Author(s) | en_US |
| dc.rights.uri | https://creativecommons.org/licenses/by/4.0 | en_US |
| dc.rights | Attribution 4.0 International (CC BY 4.0) | en_US |
| dc.title | Service innovation: suggesting a typology of service innovation | en_US |
| dc.type.version | publishedVersion | en_US |
| dc.type | Journal article | en_US |
| dc.type | Tidsskriftartikkel | en_US |
| dc.type | Peer reviewed | en_US |
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