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dc.contributor.authorEllingsen, Gunnar
dc.contributor.authorHertzum, Morten
dc.contributor.authorAnthun, Kirsti Sarheim
dc.contributor.authorMelby, Line Kari
dc.date.accessioned2023-08-29T10:54:45Z
dc.date.available2023-08-29T10:54:45Z
dc.date.issued2023
dc.description.abstractThe primary goal of large-scale electronic health record (EHR) suites is to meet the needs of a broad range of users in healthcare institutions. EHR suites are extensively configurable, which makes it possible to tailor them to diverse professional practices and users. However, while users such as physicians and nurses may have clearly defined responsibilities, clerical personnel (i.e. secretaries) conduct “in-between” or invisible work that is not as easily defined. Therefore, it may be more difficult to tailor EHR suites to their needs. Moreover, because secretaries are quite low in the hospital hierarchy, it is difficult for them to obtain satisfactory solutions. In this paper, we explore the challenges of configuring the EHR suite for secretary workflows in the Health Platform program in central Norway.en_US
dc.identifier.citationEllingsen, Hertzum, Anthun, Melby. Configuring Secretarial Workflows in the Epic EHR Suite. Studies in Health Technology and Informatics. 2023;304:47-51en_US
dc.identifier.cristinIDFRIDAID 2161716
dc.identifier.doi10.3233/SHTI230367
dc.identifier.issn0926-9630
dc.identifier.issn1879-8365
dc.identifier.urihttps://hdl.handle.net/10037/30506
dc.language.isoengen_US
dc.publisherIOS Pressen_US
dc.relation.journalStudies in Health Technology and Informatics
dc.rights.accessRightsopenAccessen_US
dc.rights.holderCopyright 2023 The Author(s)en_US
dc.rights.urihttps://creativecommons.org/licenses/by-nc/4.0en_US
dc.rightsAttribution-NonCommercial 4.0 International (CC BY-NC 4.0)en_US
dc.titleConfiguring Secretarial Workflows in the Epic EHR Suiteen_US
dc.type.versionpublishedVersionen_US
dc.typeJournal articleen_US
dc.typeTidsskriftartikkelen_US
dc.typePeer revieweden_US


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Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)
Except where otherwise noted, this item's license is described as Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)