The MeSH heading "Call Center" is due for an update: Why we recommend the more precise heading "Emergency Medical Communication Center"

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https://hdl.handle.net/10037/32024
DOI
https://doi.org/10.1186/s13049-023-01155-0
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Date
2023-12-04
Type
Journal article
Tidsskriftartikkel
Peer reviewed

Author
Harring, Astrid Karina V.; Blinkenberg, Jesper; Brattebø, Guttorm; Hjortdahl, Magnus; Idland, Siri; Iversen, Emil; Leonardsen, Ann-Chatrin Linqvist; Zakariassen, Erik; Jørgensen, Trine Møgster
Abstract
Call centers can be found in various industries. However as a Medical Subject Heading (MeSH) the term “Call centers” does not reflect the critical purpose of handling emergency calls. We recommend “emergency medical communication center(s)”, as this provides clarity and precision regarding the primary function and purpose of the center.
Publisher
Springer Nature
Citation
Harring AKV, Blinkenberg J, Brattebø G, Hjortdahl M, Idland S, Iversen E, Leonardsen A, Zakariassen E, Jørgensen T. The MeSH heading "Call Center" is due for an update: Why we recommend the more precise heading "Emergency Medical Communication Center". Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine. 2023
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Copyright 2023 The Author(s)
Attribution 4.0 International (CC BY 4.0)
Except where otherwise noted, this item's license is described as Attribution 4.0 International (CC BY 4.0)