The moderator effects of perceived risk, objective knowledge and certainty in the satisfaction–loyalty relationship

dc.contributor.author	Tuu, Huy Ho
dc.contributor.author	Olsen, Svein Ottar
dc.contributor.author	Linh, Pham Thi Thuy
dc.date.accessioned	2011-10-04T08:35:17Z
dc.date.available	2011-10-04T08:35:17Z
dc.date.issued	2011
dc.description	This is the accepted manuscript version of the article. Published version: Journal of Consumer Marketing, 28/5 (2011) 363–375, available at <a href=http://dx.doi.org/10.1108/07363761111150017>http://dx.doi.org/10.1108/07363761111150017</a> <br/>This article is part of Ho Huy Tuu's doctoral thesis and is available in Munin at <a href=http://hdl.handle.net/10037/2971>http://hdl.handle.net/10037/2971</a>	en
dc.identifier.doi	doi: 10.1108/07363761111150017
dc.identifier.uri	https://hdl.handle.net/10037/3635
dc.identifier.urn	URN:NBN:no-uit_munin_3351
dc.language.iso	eng	en
dc.publisher	Emerald	en
dc.rights.accessRights	openAccess
dc.subject	VDP::Social science: 200::Economics: 210::Business: 213	en
dc.subject	VDP::Samfunnsvitenskap: 200::Økonomi: 210::Bedriftsøkonomi: 213	en
dc.subject	VDP::Social science: 200::Psychology: 260	en
dc.subject	VDP::Samfunnsvitenskap: 200::Psykologi: 260	en
dc.title	The moderator effects of perceived risk, objective knowledge and certainty in the satisfaction–loyalty relationship	en
dc.type	Journal article	en
dc.type	Tidsskriftartikkel	en
dc.type	Peer reviewed	en